PR can often be an outcast and certainly underrepresented around the boardroom table. An unnecessary investment that cuts deep into company budgets. Granted, it can be difficult to measure the true success of a PR campaign but, without developing and maintaining a positive reputation, a company’s image can be put at risk.
The public’s perception has never been so vital to a business’ success and longevity. And as technological advancements continue to merge with our daily lives, the heat of the spotlight is only set to increase even more.
So, what does this mean?
There is very little room for mistakes. Whether it’s a lack of engagement on social media, a refusal to evolve services or an inability to attract new business, garnering a negative perception can often be led to the downfall of any organisation.
But there is hope! This can all be successfully and robustly manged using an effective PR campaign.
The purpose of PR
First of all, companies must determine what they want to achieve from a PR campaign. Versatile by nature, PR campaigns can be as bespoke as needed depending on the specific objectives an organisation intends to meet.
This can be anything from launching a new product, introducing an enhanced service, promoting a special event or the desire to increase the company’s profile and build brand awareness. Gone are the days when a humble press release was the most effective way to communicate with the public. Now a strategic and proactive approach must be implemented in order for a PR campaign to be successful.
Below is a list of things to consider when putting together a public relations plan:
- Identify target audience
- Target trade media and journalists that are dedicated to your specialism
- Engage with target audience through regular social media posts
- Position yourself as an expert through thought leadership pieces
- React and comment on topical issues within your field or area
- Pursue industry-specific award submissions
- Create more personal and engaging blog posts
- Pursue interview opportunities with press
- Create NEWSWORTHY content about your business
Compiling these points into a step-by-step process, which are then scheduled and executed accordingly, will undoubtedly help a company build towards achieving its initial objective.
It is important to remember, however, that the difference between a poor campaign and a successful campaign is the ability to tell a consistent and compelling story.
This is how companies set themselves apart from direct competitors and stay relevant in the public’s perception.
Telling the story
The foundation of a strong PR campaign will be built on a company’s key message. This needs to be constantly seen and reiterated in any content that is produced. The message can be determined by simply asking why? Why is a company rebranding; expanding the workforce; releasing a new product; investing in IT infrastructure; moving offices; and so on.
Although the newsworthy angle will be to focus on what is currently happening within that company, the underlying messaging is often the reason behind it.
For example, a fashion house may announce the launch of a new store opening that will create 25 new jobs. Although this appears to be strong, albeit relatively straight forward news story, the underlying message may be that the store opening is part of a wider expansion strategy to help the fashion house hit the £5m turnover mark in the next 12 months.
For the duration of the PR campaign, the messaging should constantly echo that the fashion house is set to grow to a £5m business. As this is shared via journalists in the press, through social media, in blogs and other available platforms, the public perception will begin to view this fashion house as a growing and ambitious brand.
Communicating the story of the business can often lead to establishing stronger relationships between customers, members of the media and stakeholders, which in turn will help build brand awareness and customer loyalty. Once a brand establishes a strong following and reputation, the longevity of success will significantly increase.
Back to the boardroom
Taking all of this into account, it could be considered foolish for those with their hands on the budgets to deny a business the opportunity to protect and build its reputation.
The truth is that when PR is embraced and used to meet with the wider objectives of a company it can have a profound impact, not only on the brand profile but also the bottom line.
For more information about how Open Communications works with businesses and brands of all sizes please call a member of the team or email firstname.lastname@example.org.