Every day we count our lucky stars knowing that we work with a host of amazing businesses across diverse industries including automotive, recruitment, digital, food manufacturing, architecture and third sector.
Despite our clients operating in such distinct areas, they all have one thing in common; not only do they know how to build a successful brand, they also understand how to maintain that success.
What’s great is that we get to support these organisations and to celebrate their ongoing achievements.
Establishing values
At the start of any brand journey, it’s vital to sit down and think about the bigger picture.
What inspired you to offer your particular product or service? Is there a passion that drives your organisation forward? What issues are important to your business? Which common traits describe your team?
Only with these points addressed can a business truly live, breathe and begin to present a cohesive approach which effectively communicates the brand and its values.
Identifying a brand ‘voice’
Once a company has pinpointed its underlying values, it’s a good time to begin forming a brand voice.
Brainstorming a collection of words which feel ‘right’ is a useful way to start the process. With a bank of vocabulary in place, this can be used as a basis for press releases, website copy and a social media schedule.
Adopting a style of communication which is unique to your business is a great way to add some personality and to give a point of difference which will allow a brand to stand out from the crowd.
A catchy, concise positioning statement
If you could use only one sentence to explain your business, what would it be?
Taking the time to craft a crisp positioning statement which encompasses all that your organisation delivers will help consumers and other businesses to quickly become familiar with the product or service that you offer.
Hierarchy of messaging
With your overarching statement perfected, what other key messages would you like to share about your company?
Perhaps what sets your offering apart is the fact that it is organic, eco-friendly or addresses a problem which has yet to be solved.
Identifying three or four main points will ensure that future communications are prioritised correctly, focusing on the elements which are most important about your product or service.
Authenticity
In today’s world, consumers are savvier than ever. With access to a company’s website, social platforms and any news articles at the touch of a button, it’s important that a brand remains authentic in its approach.
For instance, it’s no good positioning a business as caring about the planet and then using unsustainable materials within the manufacturing process. With social media and on pack guidelines someone will notice, and it could spell a make or break situation for your organisation.
Instead, an honest and open approach which is in line with brand values, is a sure way to build up consumer trust and loyalty.
Right message, right place, right time
In short, it all comes down to communicating key messages to the right people, in the right places and at the right time.
Getting this process correct is imperative if your organisation is to reach its full potential. Here at Open Comms, our guidance has helped a range of leading businesses to build a successful brand.
We’d love to chat about our recommendations for your organisation. With the right support, you could be joining our award-winning clients and celebrating your achievements throughout 2020. For further information, simply give us a call on 01924 862477 or browse our website to learn more.