Tag: flexible working

LEAVING LOCKDOWN A BETTER PR PROFESSIONAL

As we are continuing to adapt to new ways of living and working amid the Coronavirus crisis, dare I say that there finally appears to be a slight glimmer of light at the end of a turbulent and challenging tunnel.

Normal has and is continuing to change. Our lives will be impacted by this pandemic for many months to come. And, despite the overwhelming feeling that we are navigating through these unprecedented times together, I cannot help but think that our own experiences will be vastly different.

We are at the brink of a nationwide recession, unemployment rates are rising and most tragically, people are still losing their lives and loved ones to Covid-19. I’m sure I can speak for the majority of people when I say there have been some extremely dark days during this lockdown period.

Yet, despite being drenched in this daily wave of negativity, I must look within my own situation and be at least thankful that many key elements of my daily life have remained intact, especially when it comes to work.

Positivity in the workplace

Like many sectors across the UK, the PR industry hasn’t eluded the damaging impact of the Coronavirus. Here at Open Comms, however, we are fortunate enough that the entire team have managed to keep a sense of business as usual throughout this global crisis.

This transition has certainly not been without its challenges. Similar to many companies across the country, we have all been working remotely. Our processes have had to be modified but we have largely ensured that the services we deliver have remained uncompromised.

This is why I feel fortunate, but it’s not the only reason. When I look back at my own lockdown experience, I recognise that through necessity I have gained valuable new skills, adopted more efficient working practices and my PR skillset is continuously improving.

Learning to adapt

It was inevitable that as the marketplace was impacted by this widespread disruption. Many businesses would have to, rather quickly, change their strategies going forward and for the foreseeable future. This was no different with our clients, and we had to therefore taken both a proactive and a reactive approach.

This was most evident on our clients’ social media channels. To reflect the current climate, we had to completely revise the messaging and tone of a program of activity we had previously collated. In order to avoid any inactivity on these platforms, the new content had to be turned around quickly and then shared across multiple platforms immediately.

Another client reacted to the Covid-19 crisis by amending a critical support service, so it is available to those who need it most at this time. Prior to the launch of this new scheme we took a proactive approach by specifically targeting media titles that have already shown an appetite for sharing this content around the subject.

Upon contacting members of the media, we also repurposed the press release to highlight each specific region in order to secure as much coverage as possible. Following this update, the story was covered throughout the UK, including every region this service is available in.

True value of regular communications

It is at times of crisis that positive communications play such a vital role. At times, PR may not be seen as a ‘must have’ by many, but I believe it is now evident just how valuable it can be. The success of a company can often be attributed to its reputation, and nobody understands how better to grow this then communication experts.

Aside from the successes we have achieved on behalf of our clients in lockdown, one of the biggest triumphs I’ve seen is how the Open Comms team has regularly and robustly continued to communicate, not just with clients, but also with each other. Shifting to remote working can be an arduous adjustment and can put daily correspondence at risk.

Whether it’s transferring our usual team meetings to morning video conferences, scheduling in private calls to further discuss work projects or simply putting on the kettle and having that much needed catch-up, tasks such as these give me that sense of normality, we all long for.

If you would like to know more about Open Comms and the services we offer, why not give us a call on 01924 862477 or contact us here.

DOES FLEXIBLE WORKING HELP OR HINDER CAREER PROGRESSION?

While new technological advancements continue to change the way we live our lives, the expectations we have on society constantly evolve, none more so than the way we work.

We are in the midst of a digital transformation and as result the social and economic landscape is continually changing. As part of this workplace evolution, we’ve seen the rapid growth of the gig economy; a surge in the opening of major co-working spaces; the number of start-ups reaching record levels and an increased desire for remote or flexible employment.

In addition to these innovations, our mental health and well-being has never been so valued and as a result, I believe the quest to find the perfect balance between a career and personal life is being sought after more than ever.

Organisations are already taking notice of these changes and we are seeing an increasing number of companies adapt new strategies to help meet the demands of their employees. For instance, Microsoft recently unveiled that it tested out a four-day work week in its offices in Japan for the entire month of August, without decreasing pay.

The trial project, called Work-Life Choice Challenge Summer 2019, was unsurprisingly met with an overwhelming positive response by the workers. What is particularly interesting is that productivity among the 2,300 employees rose by 40%.

What we can take away from this project is that happier employees became more efficient, and the company as a whole benefited. However, despite the large number of participants, it is important to remember that this took place over just one month and in one company. The long-term impacts of a four-day week are still relatively unknown and until further companies take that leap of faith, it is uncertain if this strategy will become a permanent fixture in the workplace.

A major trend emerging in recent years is the desire to work remotely or have the ability to work via a flexible schedule, choosing when, where and how to work on any particular day.

Although this concept was initially restricted to specific roles and industries, companies from a wide range of sectors are now more accepting, allowing employees to enjoy more freedom than ever before.

According to recent research compiled by Instant Office, flexible workspace now amounts to more than 85 million square feet of the UK office market.

With an increasing number of people opting to work from home or shared co-working spaces, there is a lot more pressure being put on the employer to introduce flexible working within their business model.

But at what cost?

As well as all the advantages that comes with digitalisation, there is unfortunately an element of risk. Cyber-attacks and data breeches are on the rise, and the exposure of companies only widens when assets are scattered in different locations.

The security measures implemented within an office will be much more robust than those at home or on a public wi-fi network. As a result, remote or flexible workers are not only more likely to become victims of cyber-attacks, but the companies they are working for are also in danger.

I believe this is where trust becomes such an integral part of this process. Not only trusting the employee to carry out day-to-day activities at an efficient rate, but to also have the confidence to know that they will protect themselves and the employer from any potential threats.

This can be achieved through a thorough communication strategy that keeps both parties constantly up-to-date and aware of any critical changes. With that being said, we have to question if the responsibility still falls on the employer to ensure staff have the correct security systems in place to help them work remotely.

Although the changing trends of the way we work show no signs of slowing down, I believe it will be sometime before we see the workplace become completely flexible. There are too many variables to determine why or when companies should implement flexible working into their model.

Does the size of the company play a role? Does it depend on the nature of the work or industry they are in? Does flexible work offer the solution for a perfect work-life balance?

Digitalisation is changing the workplace, but to what extent is still unknown.