Tag: Wakefield

Being the centre of attention

I’ve never really bothered about being the centre of attention, in fact, in the right scenario, I quite enjoy it. I think part of that is coming from a large family; when we were younger if you did manage to get someone to pay any notice of you then you made the most of it.

On Friday I was asked to present during an event hosted by the Wakefield Bondholders at Hatfeild Hall. It wasn’t an unusual topic, I would be providing people with advice and some hints and tips on how they could use PR to benefit their business.

Now, if I couldn’t get that right then there was something really wrong!

Coincidentally, during a recent team meeting here at Open Communications, we were discussing nerves and how you can overcome them when presenting. I’ve always felt that being nervous is a challenge that has to be overcome and as such have always done my best to step up to the mark when I get butterflies. If I’m honest, I like the feeling of pushing myself and being in a position that may be slightly uncomfortable but knowing that it’s up to me to turn it around.

During the meeting I was asked by a colleague why I never get nervous and how I always appear so confident. The truth is that I do get nervous and the confidence comes from playing a game with myself – it’s how I react to that situation and that feeling.  Some might call it bravado but to me it’s just a natural reaction.

Friday morning was a classic example. I don’t see getting nervous as a weakness, far from it, I actually think that the day you go to present in front of a room of 80 people and you don’t feel nervous you have crossed the line to arrogant or worst still, dismissive. Well, it was clear to me at least, that I certainly wasn’t at that stage – I was very much a bag of nerves.

Hiding it well behind several coffees and some idle chit chat I counted down the minutes until it was my turn to face the room. I was fortunate enough to have some friendly faces that I could call upon from the front and so I began.

I was handed a microphone – which made my knees shake even more than usual – but there was no turning back, it was now or never.

The funny thing is that even with the microphone once I’d started I was fine. I could stand up there all day but the first five minutes was the most challenging. I have the same questions as everyone else does when I stand in front of a room of people; will they like me, will they understand what I’m trying to explain, have I pitched the level right, will anyone take anything from it, what will they learn, will they question me and most worrying, will they consider me to be good at what I do.

By the time the presentation ended, I was shaking like a leaf, but I have to admit that I really enjoyed it. I hope that people learnt something from it but mostly I hope that those I work with realise that everyone gets nervous and that it’s ok, it’s how you handle it and how you challenge yourself to overcome it that’s important.

I had some lovely comments following the event and people did say that they had learnt something, which is what it was all about, but most surprisingly I had three separate emails from people complimenting me on my presentation style and confidence.

I always think it’s a huge achievement when people take the time to thank you and to tell you that they think you did a good job and so last week I closed Friday with a big smile on my face.

My hands have finally stopped shaking and I’m ready for the next time I’m asked to present to a room – may be next time I can push myself that little bit harder and even look forward to it.

AGENCY TURNS DOSH TO DINNERS WITH DONATION TO DISTRICT FOOD BANK

Christmas v2

In the countdown to Christmas, we decided that this year we would literally turn the dosh that we would typically invest in gifts for our clients into dinners for the Districts most needy.

With pleas from food banks in the local area increasing in the run up to the festive season (a shocking reality for most of us), we decided that the money which would traditionally be spent on treats for clients would be better invested in ensuring that local people have something tasty to eat during the winter months.

The combined average cost of presents that we purchase year on year has meant that we have been able to donate a pile of delicious food including filling soups, pasta, sauces, chocolate, sugar, tea, potatoes and canned vegetables, along with some every day necessities such as soap and toothpaste.

We decided to support St Catherine’s Church and Centre in Belle Vue, Wakefield as it is the food bank closest to our offices at Nostell Priory Estate Yard. You can find out more about what they are doing by following them on twitter @StCathsChurch or visiting their Facebook page www.facebook.com/StCaths.

The team at the Centre work so hard to make sure that food parcels are put together for those who need them and although it is nothing short of devastating to think that there is an increasing demand for their services these people are a real inspiration.

St Catherine's

It wasn’t until visiting the food bank that we learnt that some businesses, like us, has chosen to support the cause but they had donated gifts rather than food. This means that when adults come to collect their parcels they will also get a small present for their children this Christmas. What a wonderful gesture.

It was during the visit that we also found out that the Community Centre works with a further organisation, Community Awareness Programme, or CAP for short. This organisation provides hot meals for people who are unable to provide for themselves. I was absolutely stunned to hear that in ONE single day the charity had served no fewer than 80 hot meals!

Here at Open Communications we are calling on other local businesses large and small to speak to their clients and think about the real meaning of Christmas; to give back to the community and help those most in need who will otherwise go without.

I can’t believe that we are living in a society where food banks are becoming increasingly common. We have to do something to make sure that people are at the very least fed and watered, not just because it’s Christmas but because it’s the right thing to do.

We are very fortunate that our clients will think none the less of us for choosing to do this and we know that they will support our decision to give a large trolley of produce to the food bank. Many businesses are unable to accept gifts from third party suppliers anyway and often hampers and expensive treats simply go into a raffle. I would urge other agencies and businesses to consider spending the money or a proportion of it on produce that will give a family a decent meal this Christmas time.

I don’t mind admitting that I had a little cry on the way back from the food bank – why are we living in a society where we can’t provide enough food for those who need it most? We are not a third world country and while we all spend far too much on things we don’t need this Christmas, and eat so much we are fit to burst, let’s all share a thought for those who have nothing and will go hungry.

I’m pleased that we have been in a position to donate the food that we did to the bank and although this is not going to have the impact that we would like – it will be used to support some of the people from the local community who are unable to feed themselves and their families. Better still if more businesses do the same then we know that we can have an even greater impact.

I am very proud that the team came together to give something back and would like to personally thank those working at St Catherine’s for doing what they do each and every day. The ladies at the Centre were getting particularly excited by a Christmas party that they are arranging for the young children in the area and it was great to see something so positive coming out of a situation that is so devastating.  They are a real example of the true value and meaning of Christmas, which in the most part revolves around sharing, caring and most importantly of all, a smile!

Merry Christmas from all at Open Comms.

Christmas v1

 

Naomi supports growth at Open Comms

We have some exciting news to share with you all – here at Open Communications, the straight talking PR agency based at Nostell Priory Estate Yard, we have strengthened our growing team with the appointment of Naomi Stafford as PR Account Manager.

With experience as a journalist having written articles, blogs and press features for some of the UK’s leading consumer magazines, as well as managing accounts at a previous agency, Naomi is already proving herself to be an asset to the team.

Taking responsibility for the development of press office schedules, creative plans, campaigns and social media strategies, Naomi will be a key point of contact and will help us to meet with the objectives of our ever expanding client base.

When asked about her appointment Naomi said: “I’m delighted to be a part of a growing agency. Having built up my experience within journalism and PR, I’m now eager to develop my skills even further, working across a broad range of accounts.  Since joining Open Comms I’ve been made to feel like one of the team and I very much look forward to working more closely with an extensive and increasing list of clients in the near future.”

As Naomi has already proven herself to be an asset to the Open team, we know that she will be welcomed by our clients and we are looking forward to sharing her skills, ideas and enthusiasm with the current brands we work with, as well as prospects, over the coming months. Please do say hello if you are passing, tweeting, phoning or just generally getting in touch.

A campaign for the collective good

We were pleased to be asked to attend a very special launch this week, which took place at the Hepworth Art Gallery in Wakefield on Monday morning. Along with a room full of business people we were told about a new initiative which will ask businesses to contribute a fixed fee to become part of the Bondholder, the Diamond Scheme.

Taking learnings from Hull, which has successfully implemented a similar campaign for the last ten years, Wakefield will call upon businesses to invest their money in order to create a fund which will then be used to market the city locally, regionally and beyond. As a PR agency based in Wakefield this idea was clearly of great interest to us.

Each company that chooses to take part will receive a series of benefits including marketing materials, access to an online procurement platform and special sector specific networking events and breakfast briefings. Larger companies will also benefit as this could form part of their corporate social responsible due to the very nature of the Scheme.

The reason it is more interesting than ‘just another initiative’ is that the Scheme has been developed by public and private sector business. Not only that but a panel of 12 ambassadors will manage the ‘cash pot’ and decide where the funds should be invested – providing a completely impartial and transparent procurement process.

Needless to say this creates opportunities for Wakefield based companies to support the district, raise its profile beyond the M62 and also encourage investment locally, after all these are the businesses that share a passion for the area and have first class experience of what it has to offer.

I really like this idea and am pleased at last that Wakefield as a collective are getting off their bottom and doing something to raise the profile of the district, after all it has a huge amount to offer.  It will be interesting to see how many businesses come forward to support the initiative and I hope that those who have committed verbally will do so.

As a Wakefield based PR agency we talk a lot in the office about what more could be done to promote the district and we are hoping that the Bondholder, the Diamond Scheme will deliver on its promises to do just that. There is a hub of creative businesses within Wakefield and the five towns and the biggest frustration is that the area has so much potential but doesn’t shout about its success!

As always with things like this there are questions to be answered but at the very least something is happening that could just turn the tables for Wakefield and change perceptions about the city, which after all has a rich cultural, leisure, business and retail offering.

As the agency that supported the launch of this Scheme and secured coverage throughout regional media, we  will be watching this Scheme closely and will provide readers of our blog with updates. I’m hoping that they will be positive and other cities will be using Wakefield as an example of best practice in the months and years to come.

Just your average week – or not!

I’ve been a little quiet on our blogging front over the past week so apologies – I’m sure you have all been sat waiting eagerly for my next update *wink, wink*

So anyway, I do have my excuses for not posting which start with a two day trip to the largest food show in the country. As a PR agency we don’t just sit at our desks writing press releases our relationships and role, thankfully, go way beyond this.

The International Food Exhibition (IFE) takes place every two years and we went along with a client to listen to speakers talk about topics such as how the snacking market is changing, the increase in health claims and changes to legislation within food packaging. We also wanted to take the time to find out what new trends and innovations were hitting the shelves and which brands were shouting loudest – plus, more importantly, how they were doing it.

The show was fantastic. There were two halls full of stands with many of them offering samples – you can’t go wrong!

It wasn’t until Tuesday evening that I realised just how much information I had gathered when I was trying to get my bags – and samples – back on the train. So it was back to good old Wakefield before dashing home, getting changed and setting off to the Wakefield Council business celebration dinner.

The event was held at Space, which is a venue I hadn’t been to before. We all sat down to a super dinner and inspirational speech from Richard Noble, who holds the land speed world record and is working hard to create a car that will go 1,000 mph. Now that’s some going!

The talk was really interesting and it was a great opportunity to chat with colleagues from the District and meet with some new faces over a glass of wine or three.

Wednesday came along and we were exhibiting at the Wakefield Business Conference. As a Wakefield based PR agency we are always keen to get out and about. The city has a great deal to offer and as the preferred PR partner for the event we wanted to show our faces and also meet new contacts.

The day went very quickly and for those who came along we hope you picked up some of our – now famous – mints. Remember people we offer a ‘fresh’ approach to PR – do you see what we did there?

Anyway Thursday came around but felt strangely like it should be Monday and it was catch-up day. Emails, paperwork, campaign planning, new business proposals all to be written in the day. Then an internal (at the pub if I’m honest) meeting after work and back home.

And so we are here today. A meeting this morning and new business session this afternoon all pieced together with copy writing for a consumer competition, recommendations for campaign engagement with clients, social media updates, suggested social media strategies for the next six months and back to traditional press copy with several comment pieces to be drafted before close of play – oh and a blog!

Phew. So, you see, not such an average week in the office but then that’s what makes working in PR so challenging and rewarding.

I’m pleased to say that the week is yet to be over – after all it’s only 4pm and we don’t do part time at Open Comms – so we’re going to a final event in celebration of Wakefield Business Week tonight.

The event is aptly named Beer and a Burger and we are all going along to share in the success of the city and to raise a glass to business. It’s always fun to meet with the great and good of the city and to couple this with beer and burger is inspired.

After that I will be heading home and don’t mind admitting after all that I think I’ll hit the sofa and sleep for a week!  Night all.

 

A proud Northerner

There have been a number of comment pieces recently requesting that brands and businesses consider suppliers outside of London. I wasn’t aware that there was a need to put out this call to action but apparently some companies feel that in order to get the best you have to go down South.

You won’t be surprised to hear that I’m not a believer of this philosophy, not because I’m from the North and proud of it but because I fail to see how geography can make you the best at what you do. I can only presume that you get to Kings Cross and by some miracle become a guru in your given sector.

It’s laughable that businesses still feel the need to ‘fake’ an office in London in some bizarre effort to 1. Look bigger than they are and 2. Attract bigger business.  Would it not be more productive and indicative of long term relationships to be honest?

With transport links being what they are today you can get to London, should you wish to, from Wakefield in around 2 hours. Knowing a number of people who live and work in London they find it difficult to cross the city in this time.

Not only do I know that there is an immense amount of talent in the North but also that we have leading organisations based here and also the events to support business and encourage growth.

Take for example two events that are coming up in the next couple of months – and I do have to take this opportunity to confess that Open Communications manage the PR for both – Wakefield Business Week and the Buy Yorkshire Conference.

Wakefield Business Week is a celebration of the success of the district. The week-long showcase is an open source event, which means that it is fully inclusive and allows for any business, group or individual to get involved and promote an event they are hosting from 18 – 22 March.

Right in the middle of the week is Wakefield Business Conference which will bring together more than 500 delegates, 50 exhibitors and a selection of headline speakers who will come together to network, connect and share their experiences. What a great way to meet potential suppliers and clients.

Then there is the Buy Yorkshire Conference, the largest business to business event in the North. This event, formerly the Yorkshire Mafia Conference, is off the scale. Attracting a massive 3,500 delegates, 170 exhibitors and a list of speakers that you simply couldn’t pay to see it is a must for any serious business.

We will be exhibiting at both of these conferences and I am looking forward to both. Not because we may generate business as a result, although that is obviously part of the reason we will be there, but to meet with new faces and contacts.

I am looking forward to introducing people to Open Communications and explaining that there is such a thing as a straight talking PR agency that cares more about results than air kissing! I want people to understand that you don’t have to go to London to find a PR agency that you can trust and most importantly that we are part of a vibrant and growing business community.

Business is still booming in the North and companies that only work with those who are based in the South are quite honestly missing out.

 

OPEN SHOWS SUPPORT FOR WAKEFIELD BUSINESS WEEK

We are pleased to announce that Open Communications will be supporting the first ever business week to come to Wakefield. The event, which takes place from 18 – 22 March will celebrate the great and good of the district, while promoting the many benefits that the city has to offer.

As a leading Wakefield based PR agency, Open Communications will implement a full media relations programme for the week, working closely with the team from Wakefield Business Week and also Wakefield City Council and partners.

As a business which has launched and flourished in Wakefield we are so excited to be supporting this week long series of events. The city has a great deal to offer entrepreneurs who are able to see the potential that the district has to offer.

We launched in 2008 and have never looked back. Not only are we close to motorway links but we are surrounded by an active and complementary support network of suppliers that we can call upon as and when required. There really is no better place to be based.

As the chosen PR agency for the first business week we are eager to connect with those who feel they have a story to tell, so please do get in touch if you have a positive announcement or some good news that you would like to share.

We hope that Wakefield businesses will take the time to support this week long series of events and make it the success that is should be.

 

Open Comms makes a move and secures two new clients

“Open Communications, the PR and marketing communications agency based at Nostell Priory Estate Yard near Wakefield, is celebrating four years in business with two new account wins and a move to larger premises.”

How exciting, we are finally in a position to announce our office move (it was three months in the planning!). After achieving four years of growth we have moved to purpose built offices at Nostell Priory Estate Yard. It’s exciting times and not least because we now have our very own meeting room and a store cupboard for all of the products we manage for our clients – Hannah still looks gleeful everytime she comes in and doesn’t have to move a pile of boxes to get to her desk.

In addition to the office move we can also confirm that we have been appointment as preferred PR supplier to Al-Murad Tiles, the largest independent tiles re-seller in the UK and Abduls takeaway and diner with sites in Pontefract and Wakefield.

We will be managing the PR and promotions for both businesses and will work with the teams to generate campaigns that run throughout the year increasing footfall and improving brand awareness.

It has been an interesting and eventful four years to say the least. We set out to create a straight talking PR agency that would care less about air kissing and more about achieving results and that’s exactly what we have done. As a result, we now have new premises and a list of clients that we are incredibly proud of.

As well as securing retained clients, over the years we have also developed a range of services including Open for New Business, an offering which makes PR accessible to smaller businesses and Open 27/7, crisis management for companies who require support during their most challenging times.

Since we launched in 2008 Open Communications has developed as an agency and we now work with some of the UK’s leading businesses including snack manufacturer, Intersnack and confectionery brand HARIBO. We have also been proud to work with smaller businesses who we continue to support as they develop and grow.

All in all we are a very proud and passionate team and would like to take this opportunity to thank our clients, our suppliers, colleagues and those we network with. Here’s to four years and many more to come!

Wakefield really does work!

I recently posted a blog about Open Communications agreeing to get involved with a local initiative, Wakefield Works. The concept was thought up by Andy Turner from First Choice Recruitment and Marcello Moccia from Room: 97, in partnership with the Wakefield Express.

Rather than sitting around and complaining about the lack of jobs for young people within the Wakefield District, these two entrepreneurs encouraged more than 35 local companies to agree to open their doors to prospective employees for a day. The only real commitment from the businesses who chose to get involved was to give some time and also a minimum of two weeks work experience to any relevant candidate that was interviewed.

As an example of businesses being pro-active and supporting the potential of the district I think this was a shining example of working together and making a difference.

In contrast, I attended the First Friday event last week and was disappointed to hear some people focusing on the negative and referencing the number of candidates who registered yet didn’t take the time to get turn up for the respective appointments.

I don’t think that when providing feedback about an event that this should have been the focus. I think it would have made more sense to give those who arranged the initiative the credit that they deserve for taking their time to do so and then for those involved to provide examples of how well the activity had worked.

We had two candidates turn up to Open Comms on the day and I am pleased to announce that we have agreed to provide a two week work placement for one of them. The candidate that we chose has relevant experience and has the chance to prove themselves to be a real asset to our team.

This is the kind of feedback that we should be focusing on, not the negative. Perhaps by showing how many work placements were agreed as a result of this activity those who didn’t bother to turn up to their appointments will recognise the mistake that they have made and the opportunity that they missed out on.

I would personally like to say a huge thank you to Andy, Marcello, the Wakefield Express and Wakefield Job Centre Plus for their support in making this initiative a success. Without their time and effort it would never have happened and we would be another city just sitting around waiting for someone else to turn the employment statistics around.

I’m hoping that businesses who did get involved in Wakefield Works will agree that it was worth the time and effort and that it should become a regular event in the Wakefield business calendar. Let’s get Wakefield working, focus on the positives and benefit from what we can achieve as a collective.

Don’t reinvent your business

Since we launched Open Communications in 2008, we have learnt a lot – not least the difference between a P9, P11 and P45!  We have also done a great deal of networking and now have a number of suppliers who we regularly rely on to provide us with the products and services we need.

What has always worried me is that there are lots of people we meet who say that in order to ‘stay ahead of the game’ you have to constantly reinvent your business. I don’t agree with this at all. I often come across people who claim to do this and then that and then the other and the harsh reality is that they don’t do any one thing well.

We are a PR agency and we also provide clients with marketing communications – in simple terms we are all about the words. If you want to communicate with someone and you want to bring a campaign to life then we will support you to do it.

We work with businesses of all sizes and there have been times when I have to admit that I can understand why some agencies profess to be ‘full service’ when the truth is that they just outsource to freelancers.

There are two things that are wrong with this approach; you are not being honest with clients and it’s likely to come back and bit you on the backside and any company managing an account in this way is going to take on the hassle of justifying someone else’s work when / if it goes wrong, even worse the client will believe it’s down to you!

Rather than reinventing your business, why not add products or services which complement your current offering. As an example we launched Open for New Business, which allows us to work with smaller companies who cannot afford a retained agency.

The benefits are that a smaller business gets access to our knowledge and time, while we extend our offering to a wider customer base.  Since launching this service in 2010 we have had some excellent feedback and as we have been open and honest with clients about why we are doing this and what exactly we offer it works.

Open for New Business doesn’t mean that we can’t work with bigger business, it just means that we can also work with smaller companies who are in the position of wanting to know more without having the budgets to invest in a month on month service.

If we started to offer design, web development, sampling and event management then that would be a different thing entirely and I’m sure our clients first question would be to see examples of previous campaign and proven results – oops, we don’t have any doesn’t sound too good!

So next time you hear someone suggesting that you reinvent your business, think twice. What will your customers think if you suddenly start offering a host of new services – and be honest, would you have the time to do all of these things to the standards that your customers expect? If the answer is no, then it’s worth going back to the one thing you’re good at and building a reputation for doing it really well.