Tag: pr agency

THE VALUE OF VIDEO CONTENT

Posted on July 10, 2020 by

Although it’s been around for some time, 2020 is the year that video content needs to form a key part of any marketing strategy. Over the last decade, the use of online videos has transitioned from a luxurious, expensive asset to an affordable and vital tool. As well as attracting attention, it can be used to promote brands, companies, products and even individuals.

The statistics  

Recent research has shown that 85 per cent of businesses use video as a marketing resource, and more importantly, 88 per cent of those have reported that this style of content provides a positive return on investment.

With these figures expected to rise in the coming years, it is imperative that companies don’t ignore these facts.

The main purpose of creating content is to get it in front of the biggest and most relevant audience possible. When it comes to delivering successful PR and marketing campaigns, the written word it still extremely effective but can be complemented with digital assets.

The return of this combined approach can be measured through media coverage and broadcast secured from a carefully crafted press release with accompanying footage. This can then be uploaded to social media channels, resulting in a huge audience reach.

Digesting content daily  

The content we digest on a daily basis can often be found on social media. Brands and businesses must therefore understand that creating engaging and bespoke content for these various platforms is becoming the most efficient way to get in front of relevant viewers.

With such a diverse client base, at Open Comms we have tried and tested varying approaches and have insight into what content is best to share across multiple platforms. As just one example, we have experienced significant and consistent success on LinkedIn for a number of brands.

With the ability to access a global business community, LinkedIn is becoming the prominent platform to use when it comes to acquiring commercial leads. This has been further supported by recent statistics that show four out of five members on the platform are in charge of making business decisions.

The growth of LinkedIn in recent years has also resulted in a marketplace that is increasingly popular for businesses that want to communicate. As the number of users rise, so does the amount of content being published and shared. Therefore, companies must be willing to invest in processes that differentiate themselves from their competitors. At Open Comms we believe bespoke and dynamic video content could be one way to achieve this.

The best thing of all is that video can be used to promote any aspect of a business, product or brand. But as you want to target key decision makers, it is important to take a strategic approach as to what sort of content you are hoping to promote. We have listed below key instances when video content could be used;

  • Showcase company services
  • Provide case studies of how services have enhanced customer experiences
  • Showcase new products and demonstrate how it is used
  • News updates and company announcements
  • Tips and advice to address specific target audience
  • Deliver senior team introductions to add personality to biogs

As public relations specialists, we combine our social media expertise and marketing prowess to transform our clients’ initial ideas into visually dynamic marketing materials. We also work with specialist partners to ensure the content we create and manage is of the very best quality. After all, it’s only what our clients would expect.

Using our skills with those of specialist and trusted partners means that we can extend our offering and manage all communications for our clients. If you would like to know more about Open Comms and the services we offer, why not give us a call on 01924 862477 or contact us here.

SPINNING PLATES: THE IMPORTANCE OF MULTITASKING IN PR

Posted on July 8, 2020 by

PR is an incredibly exciting profession to be a part of. Each day is different and there is never time to get bored. With news angles changing by the hour, the industry is relentlessly fast paced. Add to this the fact that we have a portfolio of clients spanning multiple sectors, we must remain constantly alert. All of this while simultaneously managing numerous campaigns and social media platforms. It’s no wonder that working in PR is frequently likened to ‘spinning plates’.

If you feel a little out of breath already, you’re not alone! But, with some careful preparation and a lot of practise, the pace of PR becomes second nature. All while remaining as exhilarating as ever.

Plan, schedule and adapt

Keeping on top of each of these elements requires a lot of planning, so being prepared in this profession is a must. Only by creating robust schedules is it possible to consistently deliver all that is needed for our clients.

That’s not to say that there aren’t unexpected things to deal with too. In fact, much of our work involves little notice and short deadlines. Unfortunately, the news agenda waits for no one. If we want our clients to be on the correct side of it, being responsive and adaptable is vital.

Love to learn and learn to succeed

A love of learning is essential in PR, especially if you work agency side. Not only is it necessary to build on your understanding of the industry, but with each new client there are further opportunities to grow.

Devising social media and content marketing schedules for brands, PR has quickly become the profession responsible for subject matter experts and thought leadership. This means we need to be well versed in topics that we may never previously have imagined.

Being adaptable and willing to learn is a must for anyone wanting a career in PR.

Review, revise and thrive

Just when you think a task has been ticked off your ever-expanding list – think again!

To uphold the highest standards, approval processes are stringent. At Open Comms, regardless of seniority within the company, nothing leaves the building without having been seen by another set of eyes.

Each piece of content is then sent to the client for further approval. While this usually hits the mark, we are always open to revisions. After all, we want everything that we produce to be as close to perfect as possible. That way, our clients receive only the very best from us.

With feedback coming thick and fast, resilience is a really important quality for anyone working in the industry. Each client has their own style, so being able to adapt and respond to the needs of different personalities is certainly a skill worth having.

If you’d like to hear more about our spinning plates and juggling tendencies, or are interested in hearing more about the serious side of Open Comms (although we do find that a little giggle from time to time goes a long way) – visit the ‘what we do‘ page, give us a call on 01924 862477 or contact a member of the team on info@opencomms.co.uk.

REDIRECTING BUDGETS TO PR FOR SUSTAINABLE RESULTS

Posted on June 30, 2020 by

For many of us, it is human nature to invest in those areas that reap immediate rewards. Depending upon a business’ objectives and the tactics being used, PR isn’t always one of those things. This can lead companies to allocate their budgets elsewhere. However, with a little time, patience and expertise, the benefits achieved through a sustained programme of activity, can elevate an organisation to levels which far outweigh financial spend.

That’s not to say that PR isn’t a specialism with the potential to provide results quickly. Campaigns are a great example of how tangible outcomes can be achieved within a relatively short period of time. However, to deliver sustainable results which benefit the long-term success of a business, PR should be considered an investment for the long-haul.

The true power of PR

Some consider it to be a ‘dark art’, but this is based on outdated perceptions. Actually, put quite simply, public relations does what it says on the tin. It helps a company relate to the public, forming an important interface between an organisation and its customers, employees and stakeholders.

It allows a business to share whatever it needs to say, in a way which is authentic to the organisation. These communications are managed, from start to finish, by specialists who know how to craft a message in a way which will appeal to each unique audience.

The best channels through which to share news are carefully considered, and timed, so that developments are received positively – both by the media, and by the intended audience. Ultimately, PR professionals increase awareness while managing the reputation of a business. This allows brands to reach new levels of love and a position where they can be considered ‘well-known’.

A team that can be relied upon

A good PR agency will become an extension of their client’s teams. A service that can be relied upon during times of uncertainty, and a sounding board for trusted advice and guidance.

Most businesses will endure a crisis at some point during their journey. Depending on the nature of the industry, some will weather a number. However, having a reliable PR team on board, who already know the company and its systems and processes, really can be the difference between a make or break scenario.

The truth is that when a crisis hits, it can often be the first time that a company has considered PR. If you do not have a team in place, it is most certainly a wise move. However, getting to know a brand-new agency, sharing the ins and outs of your business, its culture and the crisis itself can be a time-consuming process. All at a time when moving cautiously but quickly would be the best plan of action. Food for thought which comes that little bit too late for some.

A wise investment

If PR is something that you’ve been considering, chatting this through could be a great way to determine whether it is the right route for your business.

As an agency, we would never take on a client if we didn’t genuinely believe that we were right for you. Our passion and enjoyment comes from securing results, so we firmly believe in being honest and upfront about what we can offer.

For most organisations, PR is a wise investment. In fact, I’d go as far as saying it could, quite possibly, be the best investment your business will ever make.

If you’re interested to learn more, have a glance at our ‘what we do’ page. Read a little more about our team.  Or hear about a few of our clients, past and present, on the ‘work’ page. Or simply give us a call on 01924 862477 – we love to chat!

ALWAYS-ON PR

Posted on June 19, 2020 by

Consistency matters most when it comes to managing PR, which is why we take an always-on approach here at Open Comms.

PR is powerful. That’s a fact.

Even just one standalone PR project can deliver astounding short-term results. But, that’s exactly what they are – short-term results.

Don’t get me wrong, momentary wins are great. However, this sporadic use of Public Relations does not ensure long-term success for your brand, consistency does.

Achieving consistent communications through an always-on PR strategy

The concept of an always-on approach is straightforward.

It simply means having an all year round activity calendar that guarantees constant exposure amongst your target audience.

Whether this is achieved through consecutive seasonal campaigns or social media marketing, the objective is to keep your brand front of mind always.

News consumption has evolved and it directly affects brands

It goes without saying that the way in which news is consumed has evolved drastically.

With media now being online, we get our news at lightning fast speed. And, often what is deemed newsworthy one day, is considered history the next. As a result, many brands struggle to remain relevant.

That being said, maintaining relevance in today’s fast-paced landscape is not an easy task. In order for brands to survive they must:

  • React to emerging trends
  • Adapt to market changes
  • Live up to evolving customer expectations

Without this, they risk facing the greatest danger for brands in this digital age – loss of brand relevance.

So, how does an always-on PR approach support brands in staying relevant? 

Flexibility –

Adopting an always-on approach enables brands to manoeuvre through a world that is constantly changing. It offers flexibility to adjust brand activity based on what’s new, what’s trending and essentially what’s topical among consumers.

Innovation-

Having an all year round calendar of activity demands a constant flow of fresh and new ideas. Ideas which push boundaries and challenge the status quo. Ultimately, it’s these ideas that will get you ahead of the competition and help maintain your position.

Proactive-

As a PR agency, we receive countless journalist and media requests on a daily basis. Many of which are relevant and valuable opportunities for our clients. Thanks to our always-on mindset, when these opportunities arise it is always a priority that our clients are put forward.

Reactive-

Crisis Management is a crucial part of PR, but one which is often not valued as much as it should be. Business critical challenges can occur at any time and often have to be dealt with quickly and efficiently. Without an always-on approach, this simply would not be possible.

For many, an always-on PR strategy might seem like a nice to have, but this is far from the truth.

PR is a conversation. It demands consistency and structure. Yes, your brand can certainly profit from a burst of PR activity all at once, however the benefits are often short-lived. To truly utilise the power of communications, it’s important to first recognise PR as a journey not a destination.

If you would like to know more about Open Comms and the services we offer, why not give us a call on 01924 862477 or contact us here.

SPECIALISING IN CLIENTS RATHER THAN SECTORS

Posted on June 2, 2020 by

You’ll often find that PR agencies specialise in a particular sector. At Open Comms we take a slightly different approach. We believe that there’s a bigger picture. So, rather than viewing PR requirements as dictated by industry, we take a more client-focused view. We create bespoke packages that deliver against each brand’s objectives.

But don’t worry, this doesn’t mean that we don’t have the experience to deliver. Sometimes we find the assumption is that agencies that specialise could do a better job but that is not always the case.

When receiving a brief, we treat every client the same; we are honest about whether we can do the very best job or not. After all, delivering fantastic results is what we pride ourselves on, and we wouldn’t have it any other way.

The bigger picture

When working with clients from a single sector, it would be quite easy to ‘roll out’ a PR package which works, time and time again. We would deliver excellent results. Our client would be happy. And the objectives would be achieved. All with minimal effort.

…So, what’s not to like about that?

Well, by diversifying our offering and working with clients across multiple sectors, we have to put in some extra ‘elbow grease’ and that keeps our job exciting. Since our launch we’ve made this our mission. We’ve gathered a huge amount of experience over the years along with contacts and extra creative ideas too.

Rather than taking a narrow view of what ‘should be done’, we can help companies to stand out from the crowd. After all, there aren’t many brands with a grand ambition to be exactly the same as their competitors. They want to be unique and make a name for themselves in their own right – and rightly so too!

Keeping one eye on the competition

For those agencies which operate solely within one sector, it stands to reason that they are likely to be representing competing brands. Now, it might just be us, but that’s not something that we’d want to see from a team who is handling everything from our top-secret new products, to reputational crises!

Here at Open Comms we have a strict policy of never working with competing businesses – offering that extra, much needed peace of mind and the assurance that we always have our client’s best interests at heart. No conflicts of interest here!

Putting clients front and centre

Each of our client’s PR packages are tailored to suit them, prioritising the elements which are of particular importance.

For some, we deliver a basic press office function. For others quirky and creative consumer campaigns. In some instances, corporate comms will be top priority. While, for others, trade PR is a particular area of focus. Most commonly, however, our clients choose a mix of tactics, which work together to achieve each brand’s unique objectives.

With a mix of skilled PR professionals, all with a varied range of experiences, we’re lucky enough to be able to match our team members with the clients that they work with. This ensures that we have all of the attributes to take your business to the next level.

Drop us an email at info@opencomms.co.uk or give us a call on 01924 862477. We’d love to have a chat and see how we can help you take your business to the next level.

HOW SOCIAL MEDIA CAN BE USED FOR ALL THE RIGHT REASONS

Posted on May 22, 2020 by

Whether we like it or not, social media is already a big part of our lives both personal and in a business capacity. And, if you’re anything like me, you spend longer than you care to admit scrolling through the latest content on Instagram.

But, as something that’s often spoken of as a bad apple, social media can be incredibly useful. Here are some of the reasons why companies should take advantage of these platforms and increase their business presence online.

Social media is a platform that can be used to reach thousands of people

With regular posts that use hashtags and competitions that offer relevant prizes, you can engage directly with your audience.

Taking this approach, you will soon create a community of like-minded people. This then means that the posts you share have the potential to reach thousands of prospective customers.

Consistency is key here and frequent posts are a sure way to increase following over time. It is important to remember that this won’t happen overnight. However, with perseverance will come results.

Create a Brand Persona

If you review the social feeds of a few of your favourite brands, you can bet they are carefully curated to appeal to a specific demographic. They will also portray that business in a certain light by using a particular tone of voice.

Using social media gives you the opportunity to show off the personality behind your brand. This can be done through organic posts, adverts, endorsed content, images of your product and also when replying to consumers questions.

Easy way to communicate

Being active on social media gives potential customers the opportunity to reach out and ask questions they might not want to approach through email or on the phone.

These platforms are the perfect medium for asking these questions and are often used as a more informal way of communicating with a business.

Keep your eye on other Brands

Being active on social media allows you to keep a watchful eye on other brands. This may even be competitors.

It is common for brands to follow competitors and is a great research tool. It may even provide inspiration or lessons of how to avoid a crisis. Learning from others is fine however copying posts or plagiarising content isn’t. It can be a fine line so is one to remain cautious of.

Crisis Management

Often, by keeping a close watch on social activity and comments, you can stop a crisis in its tracks. Taking hold before it has had chance to have an impact on your business could be invaluable.

Unfortunately, social media is often the first-place consumers go to broadcast a complaint or opinion. In some instances, this will show your brand in a negative light.

Responding to such comments gives you the opportunity to deal with any problems quickly and efficiently. It also shows other followers you take negative feedback seriously and are keen to resolve any issues.

Managing complaints professionally and with the right tone and approach could turn a negative into a positive. It is just a case of knowing how to communicate with customers online.

Using PR to enhance online presence

It may sound simple but growing a social media presence can take serious perseverance and trial and error.

As a PR agency we have seen the demand for social media management grow over the years. Access to digital communications, and the expectation from customers that brands have an online profile, has made this a key part of our clients’ briefs.

To find out how we can support as you increase your social media following and online profile in the right way, why not give us a call on 01924 862477 or contact us here.

THE IMPORTANCE OF TEAMWORK IN PR

Posted on May 21, 2020 by

The importance of teamwork in PR

There are many components that go into making PR a success, the most important being teamwork. 

An incredible PR strategy, without the right group of people to execute it, is not going to work. Which is why, here at Open Comms, we consider the complementary skills we share between colleagues as indispensable.

It has certainly helped us to create many successful campaigns over the years.

Not only does working cohesively allow us to deliver consistent results for our clients, it also means we come to a positive environment that encourages friendship.

Ultimately, instilling a sense of unity amongst employees, brings with it countless benefits for both business and the people involved. We have shared some of these below:

Teamwork often leads to improvement

Working collaboratively as a team offers every individual member an opportunity to grow and flourish professionally.

This can be done either by polishing up on existing strengths or learning new skills from others. Either way, it’s a process that can support individuals, while also having a positive impact on the organisation too.

After all, as individuals build on their professional development, the business is likely to prosper, and everyone will have the opportunity to share in the success this generates.

Teamwork increases efficiency

Without the collective effort of a team, completing a project can take longer than necessary. It may also be that someone outside of an account team has an idea that will make all the difference to a campaign.

Ignoring the collective skills and experiences of others is a mistake and is not something we endorse at Open Comms.

Instead, we make sure the entire team operates as a single unit and responsibilities are evenly distributed. This also means we all get the experience that comes with working across a range of businesses.

Teamwork sparks creativity

Although a team shares one common goal, everyone has unique perspectives.

In PR especially, creativity is essential. As an agency we plan campaigns day in day out, so it’s crucial to have on board a team who are able to work together in bringing new and innovative ideas.

We always work on the principle that no idea is a bad idea and that gives everyone the confidence to contribute. We’ve had some interesting meetings as a result, but this has also led to some of our strongest recommendations.

Bringing people together to be creative in this way allows us to identify what each of our skills and preferences are. This means we are able to bring people that will complement each account together to deliver the strongest results.

Teamwork breeds positivity

Having the support of a team often helps to lift the pressure that comes with working in a fast-paced environment. In addition, bringing people together can create a sense of community, which in turn can help employees feel more connected to each other and the business.

If you would like to know more about Open Comms and the services we offer, why not give us a call on 01924 862477 or contact us here.

THE POWER OF PR: WHY REPURPOSING CONTENT MATTERS

Posted on May 15, 2020 by

The PR industry is constantly evolving, and as a result, agencies are having to adopt numerous tactics when implementing campaigns on behalf of clients.

There is an ever-increasing tool kit to choose from when raising a company’s profile, increasing brand awareness or enhancing an individual’s reputation. Some of the approaches that are frequently adopted include social media campaigns, influencer marketing strategies and sponsored or paid for digital media.

With all these methods to choose from, you could be forgiven for thinking more traditional skills had been set aside. However, this is not the case.

Extending audience reach through compelling content

At Open Comms we feel there should always remain a focus on coherent and informative pieces of content. Whether this be in the form of a press release, comment piece or a blog post. Compelling copy will deliver results for brands that want to communicate effectively with audiences.

As PR professionals, we know that securing frequent press coverage in the right media and using this across relevant channels remains a key objective for many of our clients. This approach allows organisations to build brand presence, communicate with chosen targets and enhance the bottom line.

Ultimately, the channels that are now available to PR professionals allow us to maximise the success of any single piece of content.

Press releases

Although there are many alternatives to the way we now digest news, the most efficient process of securing media coverage remains through the distribution of press releases. For content to be featured in the press it must have widespread appeal, not only to the journalist but also the reader.

At Open Comms we know how vital it is that we understand who the press release is being written for. We can then ensure the angle applies to the specific target audience; whether it’s regional, national or sector specific.

We understand that copy needs to contain a newsworthy or interesting angle in order for it to be read, digested and shared. This then makes this content as strong as it can be before being repurposed and used across multiple platforms.

Blog/news section

Once a press release has secured media coverage, the content can then be updated to feature on a company’s blog page or news section. This serves several key purposes:

  • Anyone visiting a website, including prospective customers, will have access to information about what is happening at an organisation at a given point in time.
  • Keeping visitors updated and informed will increase the number of times they access the website.
  • Frequently updating a blog or news section can significantly enhance a company’s ranking on Google and other search engines.

The reality is that the more frequently interesting and informative content is uploaded, the more likely it becomes that specific search terms will be associated with a company’s URL. This gives the pages greater authority, which improves page rank and as a result, generates even more organic traffic and prospects.

LinkedIn

At the same time as uploading content onto a blog page or news section, it can also be repurposed so that it can be shared across social media platforms.

It goes without saying that social media has become an online search tool of choice when people source information. In recent years, LinkedIn has invested heavily and is increasingly becoming the ‘go to’ platform for business-related activity.

As such, posting an update on a company LinkedIn page allows that business to engage with its followers. It can also extend this reach to those that are connected with its employees if they choose to share or like a post from their personal account.

Not only will this help increase a company’s presence on the platform, but when using hashtags or links to associated articles, it also informs professionals within a specific sector of this newsworthy content.

As a result, a company’s LinkedIn page can become a reliable source of relevant and topical content for existing clients and potentially new business prospects.

Summary

In summary, there are a number of ways that a business can use content to enhance their PR activity. Content is a great place to start. Thinking more strategically about how each article, press release, comment or feature will be used can make a real difference to results.

Start by thinking about the angle. Make it relevant and right for the audience. This can be used to shape a press release for media. Once coverage is achieved it can be amended and posted as a blog. The blog can then be repurposed for LinkedIn and shared across social channels.

Using this tried and tested method will help any business to create compelling copy that reaches the widest audience possible without getting tied up in knots in the process.

The value of producing well created pieces of content should never be overlooked and here at Open Communications, we take great pride in harnessing the power of the written word. Please find out more here or pick up the phone and give us a call on 01924 862477.

THE MANY TALENTS THAT MAKE UP AN EFFECTIVE PR AGENCY

Posted on May 13, 2020 by

As with many industries, when you work in PR you come to expect that people will have some preconceived ideas. Stereotypes have been developed over the years, not helped by characters in popular TV programmes.

Assumptions are made about the ‘type’ of people who work in the profession. In some organisations, this may be a true reflection of the workforce. However, here at Open Comms, we believe that to be truly effective an agency needs diversity, in every sense of the word.

Nurturing Creativity

Bringing together a blend of genders, ages, personalities and experiences allows for a PR business to be more creative. A vital component when creating any strategic plan or campaign.

What’s more, working across a range of industries, this variety of thoughts and approaches is essential when we are constantly looking at new and more innovative ideas for clients.

Using our collective skills means we can offer each organisation a bespoke service that encompasses creative elements tailored especially to them.

The team here loves nothing more than to take an hour out to brainstorm and let our ideas run wild. It’s amazing to see the knowledge, experience and preferences of the team come to life during the campaign planning process.

However, the icing on the cake is when the plan comes together. This is what we enjoy most; sharing excellent results and a job well done for our clients.

Staying on Top of the Latest Trends

Our many differences influence the way that we perceive changes in the wider world. As a team of PR professionals, we naturally take an interest in trends. After all, it is an important part of our job. However, that’s not to say that we don’t all have our antennas tuned to the products, services and brands that appeal to each of us the most.

A resident shopaholic, for example, is more likely to know about the latest designers, prints and fashions; while a budding chef will probably have a keener take on how taste buds and food preferences are changing.

The more tech savvy among us can keep track of the latest social media software and the tools that help our client’s platforms stand out from the crowd. Whereas a more ethically conscious personality may be more in touch with social movements, and the changing sentiment around environmental issues.

Fostering Strong Working Relationships

One size doesn’t fit all, and an agency with a lack of diversity is likely to have a hard time branching out in the PR business.

Our clients come from all backgrounds, with different target markets and product offerings. With a diverse team in place, we can match personalities and expertise with clients – leading to exceptional working relationships.

Not only does this make life easier all round, but it makes for strong bonds and a friendly, personal approach. Ultimately, this helps us work less like an external agency, and more like an extension of each team.

Empathy and Sensitivity

Some personalities are a little more robust, taking a tougher stance on certain issues. While others are gentler, picking up on sensitivities which may pass the average person by. Then we have those in the middle, the ones who strive to see both sides of every scenario.

In a crisis, this blend of personalities is a fantastic asset and one which is very much valued within our business. After all, for most organisations, facing a PR crisis will be one of the most testing times in its history. Without a team who can be trusted to consider all angles, it can quite easily become a very tricky situation to navigate.

However, having built up a long-term relationship with a PR agency that understands a brand and business, a company can be confident that its reputation and future is in safe hands.

Experience and Guidance

Our team members come with a whole host of experiences, which contributes to the unique approach that Open Comms delivers.

Some of us have been working in the industry for more than 20 years, while others are taking their first steps into the world of PR.

We’re particularly proud of our supportive approach, which sees the team learn from one-another. What remains at the forefront is that we all have something different to share, whether starting out or with a career spanning more than two decades.

Whether it’s our resident (former) journalist; the social media savvy among us or our Masters-level linguist, making the time to learn from one another’s experiences is an opportunity not to be overlooked.

Find out a little more about our team here. Alternatively, pick up the phone and give us a call on 01924 862477 – we’d love to chat.

WHAT TO EXPECT FROM A PR AGENCY

Posted on May 6, 2020 by

WHAT TO EXPECT FROM A PR AGENCY

The world of communications never stands still. To keep up, PR agencies are constantly having to evolve. This also includes extending the services and tactics that are available to clients of all sizes.  

Here at Open Comms, we work tirelessly to ensure that we continue to meet with the growing needs of our clients, whatever sector they work in. Our offerings encompass everything from traditional PR to digital content and more.

If you’re considering investing in Public Relations, here’s what you can expect from a PR agency that provides a full toolkit of tactics to deliver results and meet with objectives.

Social Media

PR’s natural ability to tell stories and build relationships goes hand in hand with social media. Which is why you will often find the two interlinked.

At Open Comms, you will be given extensive support with your brands online profile and audience engagement; whether that be through management, monitoring or strategic campaigns.

Management

Social media management refers to the process of managing a brand’s social platforms. This typically includes creating relevant and engaging content with the target audience in mind.

Not only can you expect us to craft tailored content for your social media platforms, but we will also publish this content on your behalf and monitor the levels of engagement it achieves.

A thriving social media presence is critical for the success of any business. This is why we will regularly analyse all social activity to ensure that our approach is working. If it isn’t, we will never shy away from suggesting different strategies.

Monitoring

Currently, we support a number of clients with the monitoring of their social media channels; Facebook, LinkedIn, Twitter and Instagram being the most commonly used.

Social media monitoring involves proactively keeping an eye on your social media platforms to check what others are saying about your brand.

This can often include, replying to customer enquiries, engaging with positive comments or dealing with customer complaints. All of which are taken care of by your chosen PR team.

Campaigns

An effective way to get noticed online is through carefully planned and timed social media campaigns.

An alternative to traditional marketing, campaigns on social media can help to build brand awareness, reach a wider audience, increase website traffic and ultimately drive sales.

We have extensive experience of creating seasonal campaigns. These can include everything from drafting content and carefully curated copy through to arranging brand led competitions and everything in between.

So, you can count on us to deliver activity that meets with results and objectives.

Influencer Marketing

 It goes without saying that influencers and their large followings are being leveraged on a global scale, with the influencer industry predicted to be worth $15 billion by 2022.

And, rightly so.

Influencer marketing has proven to be impactful. It helps brands build credibility and long-lasting trust with relevant audiences.

As an agency, we have supported several clients with influencer campaigns. This is why you can expect a large database of contacts that align with your business objectives and brand values when you work with us.

Market Research

 A fundamental part of PR is conducting market research. It allows a business to keep up to date on the latest trends and is also vital for finding out what competitors are doing.

To ensure that our clients are always informed about news that is relevant to their industry, we can share weekly market reviews. In addition, we also provide ideas and recommendations to capitalise on latest trends, so that our clients’ brand never miss an opportunity.

Not only is market research a vital part of any PR strategy, but it can also provide valuable insight when making important business decisions.

Traditional

Although times have changed, traditional PR is just as important as ever.

Press releases, print editorial, copywriting, media relations and crisis management are all essential components of Public Relations.

As an agency, we have offered traditional PR services for more than 11 years, so let’s just say, we consider it our bread and butter.

Our approach to PR is simple. We recognise that different tactics reach different audiences. This is why we listen to your objectives and design a tailored PR strategy to align with your business goals. Whether that be through traditional PR, digital PR or a combination of both.

Aside from professionalism and expertise, you should be able to expect a level of honesty and openness from your PR agency. Ultimately, an agency should work as an extension of your own team and that’s exactly how we do things here at Open Comms.

If you are looking to collaborate with a PR agency, why not give us a call on 01924 862477 or contact us here.